Top Customer Success & Experience Jobs in Los Angeles, CA

Join Square as a Senior Sales Development Representative to generate sales leads for the Restaurant or Generalist team, qualify leads, and assist sellers in onboarding. Manage pipeline and achieve quotas while developing sales skills and career growth opportunities.

Manage relationships with large food and beverage sellers, grow revenue through cross-selling, provide client service, and collaborate with product teams for technical solutions.

Manage relationships with Square's largest sellers in the Food and Beverage vertical, driving account-based revenue and solving complex business needs through collaboration across teams.

The Solutions Engineer will work with sales and partners to integrate applications, provide technical guidance on Square solutions, and support large sellers.

Lead the Behavioral Insights Team to investigate and analyze fraudulent activities, mentor team members, collaborate with cross-functional partners, and drive integration with machine learning for risk management.

Lead the Denylist Appeal function, overseeing a team and collaborating with various departments to enhance fraud management processes and customer experience.

Seeking a positive Customer Service Escalation Advocate to resolve complex customer issues, support complaints management, and improve customer experience across channels.

As a Retention Account Manager, you'll engage with SMB business owners to implement retention strategies, reduce churn, and support clients as a trusted advisor, enhancing their overall experience within the ecosystem.

Account Executive role focused on field sales, building relationships, and driving sales in the local market while achieving targets and managing a sales pipeline.

Drive growth and retention for strategic retail sellers by providing tailored solutions, managing relationships, and collaborating cross-functionally to enhance client satisfaction.