Top Tech Support Jobs in Los Angeles, CA

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

As a Technical Support Engineer I, you'll provide technical support for the TrakSYS platform, troubleshoot issues, assist in upgrades, and maintain documentation while collaborating with global teams.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

The Technical Support Specialist supports the Product Solutions team by maintaining product entries in Zoho CRM, generating reports, managing documentation, and coordinating communications across departments.

The Technical Support Engineer will troubleshoot technical issues, configure backend systems, manage support cases, and enhance documentation while providing excellent customer support.

The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

The Technical Support Specialist provides end-user support for enterprise applications and hardware, ensuring system performance and user satisfaction while documenting processes and maintaining knowledge bases.

The Technical Support role involves providing direct client support, troubleshooting issues, onboarding users, and collaborating with sales and operations teams. Requires bilingual proficiency in Mandarin-Chinese.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Technical Support role involves preparing and configuring software/hardware, onboarding users, troubleshooting, and collaborating with Operations and Sales.

The Technical Support role provides customer service, troubleshoots systems, trains users, and collaborates with operations and sales to enhance client satisfaction.

Provide outstanding technical support and customer service for PC gamers, diagnosing hardware and software issues, while effectively communicating with customers and team members.

Assist customers with software issues via various communication methods, provide feedback, and identify bugs. Develop solutions to enhance customer experience.

The Specialist provides exceptional onboarding for Telemedicine customers, configures systems, educates clients on workflows, and requires 3+ years of technical support experience.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

The Siemens X-ray Technical Support Engineer provides remote and on-site technical support for Siemens imaging products, ensuring excellent customer satisfaction and service compliance. Responsibilities include troubleshooting, training, process improvements, and collaboration with service technicians.

The Technical Support Specialist will assist the Product Solutions team with maintaining product records, generating reports, updating documentation, and coordinating communications across departments.

The Technical Support Specialist provides end-user support, manages incident requests via ServiceNow, and maintains system performance, while enhancing user experience and process efficiency.

The Technical Support Engineer provides technical support for Jama Software, addressing complex issues across cloud and self-hosted systems. Responsibilities include troubleshooting, contributing to documentation, and supporting customers with installations and migrations.

Provide technical support for customers, managing support tickets, diagnosing and resolving issues with robotic systems, and ensuring customer satisfaction.

Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.